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humanity, ability and professional capacity to deal with juveniles, as well as personal suitability for the
work.
83. To secure the foregoing ends, personnel should be appointed as professional officers with adequate
remuneration to attract and retain suitable women and men. The personnel of juvenile detention
facilities should be continually encouraged to fulfil their duties and obligations in a humane,
committed, professional, fair and efficient manner, to conduct themselves at all times in such a way as
to deserve and gain the respect of the juveniles, and to provide juveniles with a positive role model
and perspective.
84. The administration should introduce forms of organization and management that facilitate
communications between different categories of staff in each detention facility so as to enhance
cooperation between the various services engaged in the care of juveniles, as well as between staff
and the administration, with a view to ensuring that staff directly in contact with juveniles are able to
function in conditions favourable to the efficient fulfilment of their duties.
85. The personnel should receive such training as will enable them to carry out their responsibilities
effectively, in particular training in child psychology, child welfare and international standards and
norms of human rights and the rights of the child, including the present Rules. The personnel should
maintain and improve their knowledge and professional capacity by attending courses of in-service
training, to be organized at suitable intervals throughout their career.
86. The director of a facility should be adequately qualified for his or her task, with administrative
ability and suitable training and experience, and should carry out his or her duties on a full-time basis.
87. In the performance of their duties, personnel of detention facilities should respect and protect the
human dignity and fundamental human rights of all juveniles, in particular, as follows:
( a ) No member of the detention facility or institutional personnel may inflict, instigate or tolerate any
act of torture or any form of harsh, cruel, inhuman or degrading treatment, punishment, correction or
discipline under any pretext or circumstance whatsoever;
( b ) All personnel should rigorously oppose and combat any act of corruption, reporting it without
delay to the competent authorities;
( c ) All personnel should respect the present Rules. Personnel who have reason to believe that a
serious violation of the present Rules has occurred or is about to occur should report the matter to
their superior authorities or organs vested with reviewing or remedial power;
( d ) All personnel should ensure the full protection of the physical and mental health of juveniles,
including protection from physical, sexual and emotional abuse and exploitation, and should take
immediate action to secure medical attention whenever required;
( e ) All personnel should respect the right of the juvenile to privacy, and, in particular, should
safeguard all confidential matters concerning juveniles or their families learned as a result of their
professional capacity;
( f ) All personnel should seek to minimize any differences between life inside and outside the
detention facility which tend to lessen due respect for the dignity of juveniles as human beings.